Feedback

At Futures, we help people get into work and training. We really want to improve our services and value customer feedback.

If our service didn't meet your expectations, we want to hear from you. You can tell us what you thought by:

	Talking to our staff, this could be your careers adviser, tutor, or anyone else from Futures
	Calling us on 08000 85 85 20
	Sending us a message via our ‘Get in touch’ form below

For all complaints, we will work to the following timescales:

Your complaint will be acknowledged within 3 working days You'll receive a full response within 7 working days If you're not satisfied, your complaint will be referred to a senior manager, and you'll receive a response within 7 working days

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Privacy Notice: Your information will be handled in accordance with the principles and laws of the Data Protection Act 2018 and at no time will it be used for purposes that are not related to the delivery of our service to you. For further details of how your data is used, please view our privacy policy.

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